Focusbari

Group 193

Customer Service week survey for HICS

The Annual Survey “CX Stories” by Focus Bari reveals customers views regarding the service they receive and experiences they have with a large variety of organizations.  Through their own narratives customers discuss both their “WOW” and their “OUCH” experiences, helping companies’ teams continuously improve their service.

See the presentation here

How Inflation Affects Purchasing Power & Consumer Habits (Volume II)

The new survey by Focus Bari and the comparison of Greece with 18 other countries conducted through the YouGov network.

High prices and inflation have a direct impact on the consumption habits of both Greeks and nationally. Consumers’ fixed income has decreased significantly forcing the majority to follow “smart shopping” techniques to save money.

See the whole survey presentation here

How Inflation Affects Purchasing Power & Consumer Habits

The new survey by Focus Bari and the comparison of Greece with 18 other countries conducted through the YouGov network.

High prices and inflation have a direct impact on the consumption habits of both Greeks and nationally. Greece ranks very high among countries that report a decline in purchasing power and high rates of concern.

See the presentation here

Global Public Confidence Study on Health Care

Good, proper and organized health care is an issue that concerns people worldwide regardless of the country they live in: today, it seems that National Health Systems are “suffering” internationally, and significant proportions of citizens attribute the problems of health systems to ineffective management and/ and insufficient funding.

See the whole survey presentation here

How do Greeks feel about their finances? (Volume II)

The advancement of technology over the past years has helped facilitate online financial transactions and introduced new concepts such as cryptocurrencies. The stress of Greeks regarding the good management of their finances is also evident in their investment activities as the majority does not wish to take risks in the stock market.

See the presentation here

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