Focusbari

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Group 193

Category: ​Technology

Customer Service week survey for HICS

Posted on by focusbari_user

The Annual Survey “CX Stories” by Focus Bari reveals customers views regarding the service they receive and experiences they have with a large variety of organizations.  Through their own narratives customers discuss both their “WOW” and their “OUCH” experiences, helping companies’ teams continuously improve their service.

See the presentation here

Focus On Tech Life Tips: January-June 2022

Posted on by focusbari_user

Greeks are universally digital citizens according to the Focus on Tech Life Survey by Focus Bari.  Internet usage has reached 95% among the population 13-74, with more than four out of five “silver adults” being online, while children aged 5-12 are also almost all online!

See the whole presentation of the latest issue of Focus on Tech Life Tips here

Study on Ad Blockers in Greece

Posted on by superadmin

According to the National Study Profiles by Focus Bari | YouGov, more than one in two Greeks have installed/use an ad blocker either in their browser or their mobile, and this proportion reaches two out of three among the younger age groups; main reasons are to avoid annoying/intrusive adverts, viruses/malwares and enhance safety.

See the presentation here

Learn more about YouGov Profiles here

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