Focusbari

ATHLOS Business Summit

Keynote Speaker: Xenia Kourtoglou | Exclusive Research by Focus Bari

What does “achievement” and “victory” mean in today’s Greek society? How is the concept of a “champion” interpreted? And how do people relate these ideas to everyday life—whether observing an athlete, an employee, or a business leader striving to contribute to their own personal “myth”? These were among the key questions explored at the ATHLOS Business Summit, organized by THETOTALBUSINESS, held at Aigli Zappeiou in Athens on Thursday, April 2, in a fully attended ballroom. Leading executives from the Greek business arena engaged in meaningful dialogue with professional athletes, Olympians, and Paralympians, aiming to decode the concept of “Athlos” (achievement) in both its visible and invisible dimensions.

A central highlight of the event was the contribution of Xenia Kourtoglou, Founder of Focus Bari, who designed and presented exclusive research conducted for the Summit, based on a nationwide sample of 1,003 respondents, exploring the concept of “Everyday Achievement.” Her findings revealed a powerful insight: the Greek public overwhelmingly attributes success, victory, and distinction to hard work, persistence, and belief—assigning only 10% of success to innate talent. Drawing also from her expertise as a psychotherapist, Kourtoglou emphasized that the way individuals interpret and respond to failure plays a decisive role in shaping their future. Persistence, she noted, is not merely innate—it is cultivated. What ultimately matters is how we act in the present and how effectively we manage challenges.

The research further identified three distinct mindsets that characterize how Greeks perceive “everyday achievement”:

• Realists (37%): View success as a combination of effort and circumstances

• Fighters (36%): Believe success is driven primarily by persistence and personal effort

• Observers (27%): Perceive success as something that mainly αφορά others

Ultimately, the key lies in self-awareness: recognizing which mindset one belongs to, evaluating whether it is truly serving them, and asking the right questions—especially if growth and evolution are the goal.

 

ESG in Greece: High Expectations, Limited Understanding. The Challenge of Building Trust and Transforming Business

New Nationwide Survey by Focus Bari on behalf of Applia Hellas

For the third consecutive year, Focus Bari, a research sponsor at Applia, conducted
a nationwide public survey on the topic “ESG: Change or Transformation? “ with the aim of
capturing the attitudes, perceptions, and expectations of Greeks regarding the sustainability
of businesses.
The results were presented at the annual Applia Hellas conference on February 16,
February 2026 at the Athens Conservatory, attended by over 300 delegates, highlighting that
consumers need information and trust in companies, while the transition to
ESG practices requires a substantial transformation of corporate culture.
More specifically:

  • Only 1 in 5 Greeks (21%) say they are familiar with the term ESG, while the
    majority perceive it as corporate social responsibility—an indication that the concept
    is understood more intuitively than consciously.
  • More than three in four (77%) consider business sustainability
    to be important, confirming that it is a strong social demand, even in
    times of heightened economic pressure.
  • However, when theory turns into action, only 44% say they are
    willing to pay more for green and socially responsible
    companies, highlighting both the trust deficit and the gap between
    perception and actual consumer behavior.
  • Considering that the concept of sustainability, as well as the strategies and
    practices that comprise it, are in their “infancy” in Greece,
    three distinct consumer typologies emerge that shape the landscape,
    revealing different expectations and levels of engagement with the sustainability
    of businesses in the country.

See the whole survey presentation here

3rd Real Estate Round Table

Keynote Speaker & Panelist: Xenia Kourtoglou

The 3rd annual Real Estate Round Table was successfully held at the Eugenides Foundation, bringing together leading professionals from across the real estate and brokerage sector. Focus Bari designed and conducted a nationwide quantitative study, capturing the Greek public’s perceptions of the real estate market, the image of industry professionals, key challenges, areas of concern, and the conditions required for future growth and improvement. In parallel, an in-depth qualitative study among real estate agents provided valuable insights into the everyday realities of the profession, highlighting current challenges as well as the need for professional upgrading and evolution within the sector. Xenia Kourtoglou presented the findings of this extensive research in a dedicated keynote speech, offering a comprehensive and authentic view of the market landscape. Her presentation also outlined the profile of the “Ideal Real Estate Agent,” identifying the key attributes and capabilities required for success in today’s—and tomorrow’s—market.

Cyberattacks and modern threats reinforce the importance of defense. Greeks call for a holistic approach to their security.

– New nationwide survey by Focus Bari –

The new nationwide survey by Focus Bari reflects citizens’ perceptions and demands regarding defense and security in the country: The main findings show that Greeks recognize the need for defense investments, but set clear conditions for their implementation.
More specifically:
Necessary, but not unconditional: 46% of Greeks consider defense investments necessary, but only one in three (36%) supports further increases in spending.

Information increases acceptance: 57% of citizens who are informed about defense issues believe that the multi-year equipment program benefits the country
(compared to 37% overall).

Strong support for the Greek defense industry: Almost four in five (79%) informed citizens consider its participation in equipment programs to be important
(compared to 65% overall).

Demand for domestic benefit and transparency: 64% of citizens want defense funds to be directed mainly to Greek companies, while two in three (68%) believe that there is a lack of transparency in their management.

See the whole survey presentation here

Women in Digital Conference

Valeria Tsami, Keynote Speaker

With an impressive turnout, the annual Women in Digital Conference, organized by Smart Press, took place once again this year, focusing on female leadership in the era of Artificial Intelligence.  Valeria Tsami, Vice President of Focus Bari, presented findings from the international study Global Public Confidence Study 2025 conducted by the IriS Network, along with data for Greece from YouGov’s YouGov Profiles, exploring the evolving relationship between society, employees, and leadership.  Her presentation highlighted that the conversation about women in the era of AI is no longer about their participation in technology, but rather about the role of female leadership in shaping how technology is integrated into work and society.

As Valeria Tsami emphasized in her keynote, the findings show that the difference between men and women does not lie in technological capability, but in the way technology is approached and embedded within organizations and society.  In closing, she underlined that in a time of rapid technological change, female leadership can play a decisive role in managing this transition, bringing greater emphasis on collaboration, awareness of social impact, and the human dimension of technological advancement.


See Valeria Tsami’s full presentation here.

CX Summit, OTE Academy

Xenia Kourtoglou Presents the Focus Bari CX Stories

The CX Summit, organized annually by Boussias and EIEP, was successfully completed on Thursday, February 26, 2026, at the OTEAcademy Amphitheatre, confirming its role as the leading gathering for CX leaders and senior executives.  In an environment where data and AI are redefining everything, the conference highlighted best practices for transitioning from simple metrics to early experience signals and real business impact. With a strong emphasis on organizational culture and the practical application of innovative tools, the CX Summit provided essential knowledge for those who view customer experience as an investment of long-term value.

In the opening session, Xenia Kourtoglou delivered a keynote presentation on the Focus Bari Customer Experience Stories — a nationwide study conducted systematically twice a year since 2017. The research captures both the outstanding and the painful experiences Greek consumers live through within a six-month period with any organization, of any size and sector, narrated in their own words.  In her speech, Xenia Kourtoglou referred to the power of “social discussion,” highlighting the significant role that ratings, reviews, and consumer comments play today in influencing purchasing choices and decisions. Through real-life experience stories, she demonstrated how authentic customer experiences serve as valuable guidance for companies on how to build and continuously improve the customer experience they offer.

APPLIA HELLAS ANNUAL CONFERENCE

Xenia Kourtoglou Keynote on Sustainability: Change or Transformation?
With the participation of more than 300 delegates — senior executives from the sector of electrical appliances and air-conditioning importers — this year’s APPLIA conference focused on the broad concept of Sustainability for businesses, particularly in light of the ESG regulatory framework that increasingly concerns all companies.
Under the motto “Change or Transformation?”, the conference explored whether sustainability is truly understood within the business world today, and what needs to be done to ensure sustainable companies in the future — companies that respect people, society, and the environment.

Focus Bari, research sponsor of APPLIA for the third consecutive year, conducted a nationwide quantitative survey among the general public to capture attitudes, opinions, expectations, needs, and sentiments on the subject, as well as an in-depth qualitative study reflecting the current image, perceptions and status of businesses within the sector.
In her keynote speech, Xenia Kourtoglou emphasized that consumers need information — and above all, trust — in order to embrace corporate efforts.  She described the “transition process” as a clear need for transformation, so that change becomes permanent, through a shift in culture that begins with leadership and the CEO, and cascades through new strategies, processes, and behaviors across the entire organization.

The Paradox of Failure: What we fear most can help us grow!

New B2B survey of senior executives by Focus Bari on behalf of E.A.S.E.

Focus Bari conducted a B2B survey on behalf of EASE, targeting senior
business executives and entrepreneurs on the topic of “The Paradox of Failure,
exploring the management of failure through the eyes of leadership.
The results were presented at the event:
Leadership Summit | The Failure Paradox: Redefining Success through Setbacks
on October 15, 2025, at the Goulandris Museum. The survey revealed that failure is not
only an event, but also a reflection of corporate culture. More
specifically:

  • Failure: discussion or silence? Half of the organizations (49%) say that
    failures are often discussed openly at the leadership level, while 24% say that
    such dialogue rarely or never takes place.
  • Fear of failure does not affect everyone in the same way: 19% of leaders say
    it has a deterrent effect and “freezes” their actions, while 36% say it is minor or
    non-existent, serving more as a preparatory element than an obstacle.
  • Fear of failure becomes a stumbling block to progress, leading to
    micromanagement and blame culture (55%), procrastination on critical decisions (52%)
    and a restriction on innovation (48%).
  • Recovery from failure is built through collective learning, with
    the most important factors being calm assessment without assigning blame (70%),
    frank communication with the team and stakeholders (59%), and support from
    leadership (52%).

See the whole survey presentation here

49th COSMOESTETICA Annual Aesthetics & Cosmetology Conference

Xenia Kourtoglou Presents the Anxieties of Technology and the Fears of AI — and How to Overcome Them
On February 7 and 8, 2026, the 49th Cosmoestetica Conference and Exhibition of Aesthetics and Cosmetology Businesses was organized at the Peristeri Exhibition Center by PSAMKA, attracting a large number of professionals from across Greece.  In the opening session of the conference, Xenia Kourtoglou of Focus Bari presented research findings capturing the relationship of the Greek public with technology and artificial intelligence tools. At the same time, as an expert in Mental Resilience, she analyzed the five anxieties of technology and the five fears surrounding artificial intelligence — which can represent both an opportunity and a threat.

Closing her speech, Xenia Kourtoglou shared practical ways in which the audience can overcome technology-related anxieties and transform fears about artificial intelligence into productive processes for expanding knowledge and skills for every interested professional.

BEA WOMEN OPEN COFFEE

Xenia Kourtoglou of Focus Bari Keynote Speaker at the Athens Chamber of Tradesmen Event on Women’s Entrepreneurship

With the participation of institutional representatives and prominent figures from the women’s business community, the special event of the Athens Chamber of Tradesmen on women’s entrepreneurship was held with tremendous success and impressive attendance.  The event focused on the evolution of women in the business arena, despite the difficulties and social pressures they face. Xenia Kourtoglou opened her presentation with a historical overview of the journey of women in recent years, highlighting progress in education and access to technology. She also analyzed, from a biological perspective, male and female skill sets, as well as the leadership profile of each gender.

In her speech, Xenia Kourtoglou shared important examples from her own experience, along with the “meta-knowledge” gained from her 35-year study of Greek society. She concluded her presentation with useful and valuable success tips for all women who dare to pursue their entrepreneurial dream.

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