The Annual Survey “CX Stories” by Focus Bari reveals customers views regarding the service they receive and experiences they have with a large variety of organizations. Through their own narratives customers discuss both their “WOW” and their “OUCH” experiences, helping companies’ teams continuously improve their service.
See the presentation here
Is remote work going to continue after the pandemic? According to Focus Bari | YouGov latest survey, two out of five Greeks have worked or still work remotely during the last two years, they find a lot of benefits and drawbacks in working from home, and ideally, they wish for a combination of both remote and office work after the pandemic ends. See the full presentation of the survey results here
How have two years of pandemic affected Greeks’ professional and financial status? Who and how many are those who have managed to exploit the new opportunities that arise in every crisis? Discover the new Focus Bari | YouGov National Survey results here
See some key highlights of the Focus Bari & Vodafone study on Greek Women in Business here