Focusbari

Xenia Kourtoglou of Focus Bari at the Coffee Business Awards 2023

The Coffee Business Awards 2023 ceremony organized by Ethos Media and simultaneously watched via streaming by Live On took place on December 15, 2023 at Apollon Divani Palace Kavouri with great success and 500+ managers of the Cafe chain market and the wider catering sector. Xenia Kourtoglou presented the main trends in coffee buying and consumption habits among the Greek public, as well as the degree of loyalty, selection criteria and criteria for abandoning consumers’ favorite Cafe, emphasizing the enormous importance of service and the overall customer experience.

Customer Service week survey for HICS

The Annual Survey “CX Stories” by Focus Bari reveals customers views regarding the service they receive and experiences they have with a large variety of organizations.  Through their own narratives customers discuss both their “WOW” and their “OUCH” experiences, helping companies’ teams continuously improve their service.

See the presentation here

How Inflation Affects Purchasing Power & Consumer Habits (Volume II)

The new survey by Focus Bari and the comparison of Greece with 18 other countries conducted through the YouGov network.

High prices and inflation have a direct impact on the consumption habits of both Greeks and nationally. Consumers’ fixed income has decreased significantly forcing the majority to follow “smart shopping” techniques to save money.

See the whole survey presentation here

Xenia Kourtoglou, founder of Focus Bari, at the 14th DIY & Home Improvement Conference

With leading international speakers and a cumulative participation of all industry and retail executives in home construction and decoration, the 14th DIY & Home Improvement Conference took place on November 29, 2023 at the Benaki Museum amphitheater. For the fifth year in a row, Xenia Kourtoglou was an invited Keynote Speaker to provide, through her presentation, the latest trends in the Greek market and society in general, which constitute valuable information for every modern business. Titled “Insights into the Modern Greek Society”, Xenia Kourtoglou covered the relationship of the Greek public with technology and AI, the social issues and trends that directly affect home purchases, as well as a short “psychogram” of the 4 generations that co-exist in today’s society and work environments and are called to cooperate and co-exist harmoniously for all!

See Xenia Kourtoglou’s presentation here

Xenia Kourtoglou at the 3rd Aquaculture Symposium 2023

The third Symposium on Fish Farming with the theme “Transformation and resilience of Greek fish farming towards a socially acceptable and environmentally sustainable development” was concluded on December 27, 2023 at the Ledra Marriott with great success, massive participation of delegates and the presence of representatives of the political space and institutions. The Symposium is under the auspices of the Ministry of Agricultural Development and Food, the University of Patras and with the support of HAPO. Xenia Kourtoglou was the guest speaker, as Focus Bari has systematically conducted research on the consumption of farmed fish from 1994 until recently: especially for Symposium 2023, Focus Bari designed and implemented an exclusive survey that revealed particularly interesting facts about the temporal relationship of the Greeks with fish, combined with the evolving conditions of the market and the society, which are related and directly affect the eating habits and choices of the public.

How Inflation Affects Purchasing Power & Consumer Habits

The new survey by Focus Bari and the comparison of Greece with 18 other countries conducted through the YouGov network.

High prices and inflation have a direct impact on the consumption habits of both Greeks and nationally. Greece ranks very high among countries that report a decline in purchasing power and high rates of concern.

See the presentation here

Focus Bari for the 23rd year at the Prix de Beaute / Beauty Awards 2023

The awarding of the Prix de Beaute 2023 took place on November 21, 2023 at the Grande Bretagne Hotel, with great success and a large attendance of executives from all over the cosmetics/beauty products industry. This institution, which started with the initiative of Votre Beaute magazine in 2000, is the only one which involves consumers and beauty experts’ voting in highlighting the products that are awarded, through research conducted by Focus Bari, and the results of which are made available to the contestants in full transparency. Xenia Kourtoglou, Founder of Focus Bari, honored the event with a greeting at the beginning of the evening, emphasizing the importance and credibility of these awards, congratulating the products that stood out, among which were several new Greek brands.

 

Global Public Confidence Study on Health Care

Good, proper and organized health care is an issue that concerns people worldwide regardless of the country they live in: today, it seems that National Health Systems are “suffering” internationally, and significant proportions of citizens attribute the problems of health systems to ineffective management and/ and insufficient funding.

See the whole survey presentation here

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