Although in recent years the Greek economy has been shaken, Greeks seem to have come out stronger by learning to manage their finances better. While in the past loans were considered an easy solution, nowadays people perceive them as the "last resort" with the spirit of the times leaning towards savings and budgeting.

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The Annual Survey “CX Stories” by Focus Bari reveals customers views regarding the service they receive and experiences they have with a large variety of organizations. Through their own narratives customers discuss both their “WOW” and their “OUCH” experiences, helping companies’ teams continuously improve their service.

See the whole survey presentation here

Café chains and quick service restaurants occupy an important place in the lives of Greeks, but over time the bar has been raised and consumer demands for better service and quality of ingredients are increasing.

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All Greeks are using the internet, including the vast majority of Boomers, according to the latest issue of Focus on Tech Life, the continuous survey regarding Greeks and Technology, run by Focus Bari since 1995.  See the latest issue here

Over time, and especially after the pandemic, payment methods have changed. Apart from the fact that now most things are done digitally, new payment methods have been introduced in the market.

See the new research by Focus Bari titled "The Payment Methods Greeks Prefer" conducted in May 2023 here

The new survey by Focus Bari titled “The Evolving Electronics Market” which was conducted in 18 other countries through the YouGov network.

See the full presentation here

The new survey by Focus Bari titled “The Evolving Electronics Market” which was conducted in 18 other countries through the YouGov network.

See the full presentation here

The new survey by Focus Bari titled “The Evolving Electronics Market” which was conducted in 18 other countries through the YouGov network.

See the full presentation here

Nowadays, all Greeks, young and old, are online and have incorporated technology into their daily lives, with internet penetration reaching 95% in the 13-74 age group.

See the new issue of Focus on Tech Life Tips here

Greeks’ degree of satisfaction in all ten sectors that make up the “wheel of life” appears to be low, according to the new national survey by Focus Bari.

See the full presentation here