Focusbari

Group 193

​Insights & Trends

​Insights & Trends

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15 / 062023Focus Bari CX Stories May 2023

The Annual Survey “CX Stories” by Focus Bari reveals customers views regarding the service they receive and experiences they have with a large variety of organizations. Through their own narratives customers discuss both their “WOW” and their “OUCH” experiences, helping companies’ teams continuously improve their service.

See the whole survey presentation here

 

08 / 062023Greeks, Café & Quick Service Restaurants

Café chains and quick service restaurants occupy an important place in the lives of Greeks, but over time the bar has been raised and consumer demands for better service and quality of ingredients are increasing.

See the whole survey presentation here

25 / 052023Focus On Tech Life Tips: January – March 2023

All Greeks are using the internet, including the vast majority of Boomers, according to the latest issue of Focus on Tech Life, the continuous survey regarding Greeks and Technology, run by Focus Bari since 1995.  See the latest issue here

18 / 052023The Payment Methods Greeks Prefer

Over time, and especially after the pandemic, payment methods have changed. Apart from the fact that now most things are done digitally, new payment methods have been introduced in the market.

See the new research by Focus Bari titled "The Payment Methods Greeks Prefer" conducted in May 2023 here

27 / 042023The Evolving Electronics Market (Part C)

The new survey by Focus Bari titled “The Evolving Electronics Market” which was conducted in 18 other countries through the YouGov network.

See the full presentation here

20 / 042023The Evolving Electronics Market (Part B)

The new survey by Focus Bari titled “The Evolving Electronics Market” which was conducted in 18 other countries through the YouGov network.

See the full presentation here

06 / 042023The Evolving Electronics Market (Part A)

The new survey by Focus Bari titled “The Evolving Electronics Market” which was conducted in 18 other countries through the YouGov network.

See the full presentation here

23 / 032023Focus On Tech Life Tips: June – December 2022

Nowadays, all Greeks, young and old, are online and have incorporated technology into their daily lives, with internet penetration reaching 95% in the 13-74 age group.

See the new issue of Focus on Tech Life Tips here

02 / 032023Greeks & Mental Health – Self Improvement

Greeks’ degree of satisfaction in all ten sectors that make up the “wheel of life” appears to be low, according to the new national survey by Focus Bari.

See the full presentation here

30 / 112022Greeks & Home: an evolving relationship

After almost 2 years of pandemic, the Greeks are going through the first year back to a normal everyday life and are called to make readjustments both in their lives but also in their home. Greeks today are faced with a multitude of issues that have a social, economic and environmental nature, which have contributed significantly on how much effort people put into changing and improving their homes.

See the presentation of the research carried out by Focus Bari for the Annual DIY & Home Improvement Conference and presented by Xenia Kourtoglou here

 

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